Workshops: School, Community, and Business
Mediating Interpersonal Conflict

This mediation course is an intensive, participatory and enjoyable introduction to the mediation process, including material on conflict theory, communication, emotion and conflict, power imbalance and coping with the unexpected. The focus is on community mediation, including family neighbor, landlord-tenant, workplace and other types of disputes. Each participant practices skills in 5 or 6 full-length role-plays. Our positive learning environment includes lots of coaching, but no criticism.

(Workshop Dates)

"The course was very thorough; the material presented was utilitarian in all aspects of life. The trainers modeled the supportive and empathetic behavior necessary for effective mediation.
"Janet Nes, Instructor in Social Work, Univ. of St. Francis - Professor of Social Work